Corvias, a partner to the U.S. military in the construction and management of housing for active duty service members, today expressed its support for a military housing “Resident Bill of Rights” that would empower residents dealing with service, repair or other home condition issues.
“Service members who live in our homes must have a voice,” said John Picerne, Founder and CEO of Corvias. “Yet when faced with service or household issues not resolved to their satisfaction, they may feel powerless.”
“A ‘Resident Bill of Rights,’ written by, for and reflecting the perspectives of the service members and families will ensure that residents’ priorities and satisfaction comes first,” Picerne remarked.
Early Lease Termination for Health, Safety Concerns
While Corvias supports the development of a “Resident Bill of Rights,” the company is not waiting to ensure residents have a more powerful voice in dealing with home service issues. Effective immediately, Corvias is implementing a lease early-termination policy to enable residents to end their lease, without any additional charges, should they have home-related health or safety concerns.
In appearing before the U.S. Senate Armed Services Committee’s Readiness and Management Support Subcommittee and Personnel Subcommittee, John Picerne, Founder and CEO of Corvias, pledged that the organization will work closely with its military partners and Congress to improve the military housing experience for residents. Today’s announcement follows up on that pledge.
Renewed Efforts to Put Residents First
Corvias’ public support for a “Resident Bill of Rights” comes as the company implements a number of efforts to improve resident satisfaction in the military housing communities it manages nationwide.
The company’s “Corvias Commitment” sets specific benchmarks for responding to resident needs and resident satisfaction overall – as part of a broader effort to deliver a gold standard level of resident service.
In addition, Corvias is undertaking the following:
“We’re ready to work with residents, our military partners, Congress and other developers to finalize and implement a clear, strong ‘Resident Bill of Rights,” as quickly as possible,” Picerne further commented. “In the meantime, we’re moving ahead and doing what’s right for our residents.”
About Corvias
As a privately-owned company headquartered in
East Greenwich, RI, Corvias currently partners with 35 higher education
and government institutions nationwide to solve their most essential
systemic problems and create long-term, sustainable value through our
unique approach to partnership. Corvias pursues the kinds of
partnerships that materially and sustainably improve the quality of life
for the people who call our communities home, purposefully choosing to
partner with organizations who share our values and whose mission is to
serve as the foundational blocks, or pillars, of our nation. Corvias
Foundation is committed to inspiring students, college and university
campuses, and military families to reach higher, and it has awarded more
than $14 million in scholarships since 2006.
To learn more, please visit: www.corvias.com
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Kelly Douglas, Corvias
813-513-9650; [email protected]