TELUS International (Cda) Inc. (T:TIXT)

Business Focus: IT Services & Consulting (NEC)

Get the company report for the most recent outlook updated daily

Apr 18, 2024 06:45 am ET

TELUS International Survey For National Customer Appreciation Day Reveals Consumer Sentiment About the State of Customer Experience

Imagine a world where customers literally didn’t have to lift a finger to engage with their favorite brands. Many consumers already use basic voice commands with their phones or home assistants, but voice tech in the age of GenAI is poised to revolutionize customer experiences (CX). By replacing texting and click-based navigation with voice-activated apps that feature the ease and fluidity of natural conversation, brands have the opportunity to provide consumers with low-effort and more personalized interactions while simultaneously driving efficiencies within their CX operations.

Apr 16, 2024 06:45 am ET

TELUS International and Appian Expand Strategic Partnership to Help Companies Simplify Complex Business Processes Through an Innovative, Low-Code Automation Platform

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced an expansion of its strategic partnership with Appian (Nasdaq: APPN)

Apr 02, 2024 06:45 am ET

TELUS International Announces Fuel iX Beta Program, an Enterprise-Grade AI Engine For Bringing Generative AI to Production

TELUS International (NYSE and TSX: TIXT), today announced a beta release of Fuel iX, an enterprise-grade AI engine designed to help companies upgrade their generative AI (GenAI) pilots to production scale, deploy customized solutions faster, and effectively manage the technology responsibly. With access to more than 100 large language m

Mar 15, 2024 06:45 am ET

TELUS International Named a Leader in Everest Group’s Inaugural PEAK Matrix® Assessment for Data Annotation and Labeling Services for AI / ML

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, has been named a Leader by global research and advisory firm Everest Group in its

Mar 04, 2024 06:45 am ET

TELUS International and Local Measure Announce Partnership to Elevate GenAI-Fueled CX with Engage Platform Integration

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced a strategic partnership with Local Measure, a global tech company pio

Feb 28, 2024 08:00 am ET

Vevo partners with TELUS as its advertising representative in Canada

Partnership will provide Canadian agencies and advertisers with access to Vevo's premium ad inventory to capture music fans nationwide

Feb 09, 2024 06:45 am ET

TELUS International reports fourth quarter and full-year 2023 results, delivering solid revenue growth, with resilient profitability and cash flow; provides outlook for 2024

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, today released its results for the fourth quarter and full-year ended December 31, 2023. TELUS Corporation (TSX: T, NYSE: TU) is the controlling shareholder of TELUS International. All figures in this news release, and elsewhere in TELUS International disclosures, are in U.S. dollars, unless specified otherwise, and relate only to TELUS International results and measures.

Feb 05, 2024 06:45 am ET

GenAI Jumpstart Accelerator Offers Significant Benefits for Businesses in Highly-Regulated Industries

Jan 31, 2024 06:45 am ET

TELUS International and Morpheus Data Announce Partnership to Deliver Simplified and Agile Hybrid Cloud Platform Operations

Jan 25, 2024 08:48 am ET

TELUS report reveals majority of Canadians want regulation and ethics to guide the future of AI

Today, as the world marks Data Privacy Week, TELUS is proud to highlight its leadership in driving dialogue and collaboration around the responsible development and application of artificial intelligence (AI) by sharing the inaugural TELUS AI...

Jan 23, 2024 06:45 am ET

Survey Reveals 55% of CXM Leaders Plan to Invest $1 Million or more in GenAI in Next 12-18 Months

More than half (55%) of Customer Experience Management (CXM) leaders plan to invest US $1 million or more in generative AI (GenAI) in the next 12-18 months, with 16% of leaders expecting to spend more than $10 million. Everest Group, supported by TELUS International (NYSE and TSX: TIXT),

Jan 18, 2024 06:45 am ET

TELUS International will release fourth quarter 2023 results and host an investor call on February 9

TELUS International (NYSE and TSX: TIXT) will release its fourth quarter 2023 results on February 9, 2024, before the North American market open hours, and host a conference call on the same day at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts.

Dec 13, 2023 06:45 am ET

TELUS International Launches Experts Engine to Provide Highly Accurate, Predictably Faster and Cost-optimized Training Data for Generative AI Models

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, today announced the launch of Experts Engine, a fully-managed, tech-enabled experts-on-demand sourcing solution for generati

Dec 06, 2023 06:45 am ET

TELUS International a Leader in IDC MarketScape: Worldwide Data Labeling Software 2023 Vendor Assessment

Nov 30, 2023 06:12 pm ET

TELUS secures critically important 3800 MHz spectrum licences, unleashing the full potential of 5G

TELUS Corporation (TELUS) today announced the acquisition of new 3800 MHz spectrum licences nationwide at a cost of $620 million during the recent ISED 3800 MHz auction. TELUS will now hold licences to an average of 72 MHz of 3800 MHz spectrum...

Nov 28, 2023 06:45 am ET

TELUS International Celebrates the Launch of Eco-Friendly Site in Morocco As Part of Its Expansion into EMEA

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, today announced the official opening of its latest site in Casablanca, Morocco. The newly constructed, state-of-the-art faci

Nov 23, 2023 11:13 am ET

TELUS expands reconciliation commitments to include AI in 5th annual TELUS Indigenous Reconciliation & Connectivity Report

Xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Territories – Today, TELUS released its fifth annual Indigenous Reconciliation & Connectivity Report, detailing how the company is on track or exceeding its...

Nov 15, 2023 06:45 am ET

TELUS International Survey Reveals Nearly Two-Thirds of Consumers Not Aware Media Companies Restrict Generative AI (GenAI) Models From Being Trained on Their Articles and Content

More than half (55%) of consumers surveyed believe they understand how Generative AI (GenAI) models are trained. However, nearly two-thirds (60%) were not aware that some media companies (recently, The New York Times) have restricted access to its information and data, including articles and general site content, in the training of GenAI models.

Nov 08, 2023 06:45 am ET

TELUS International and Five9 Partner to Launch End-to-End Contact Center as a Service Featuring Powerful AI-Driven Insights

Nov 03, 2023 06:45 am ET

TELUS International reports third quarter 2023 results, demonstrating steady revenue growth, improved profitability versus prior quarter, and reaffirms full-year outlook for 2023

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today released its results for the three- and nine-month periods ended September 30, 2023. TELUS Corporation (TSX: T, NYSE: TU) is the controlling shareholder of TELUS International. All figures in this news release, and elsewhere in TELUS International disclosures, are in U.S. dollars, unless specified otherwise, and relate only to TELUS Internatio

Oct 30, 2023 06:45 am ET

TELUS International Launches Fuel iX to Drive AI-fueled Intelligent Experiences for Brands and Their Customers

Oct 25, 2023 10:00 am ET

Decisive Farming by TELUS Agriculture and GrainFox launch strategic partnership, supporting digital transformation for farmers

Decisive Farming by TELUS Agriculture, an innovative technology and data solutions provider, and GrainFox announced a new partnership to bring more digital grain trade and sell options to Canadian farmers, providing technology-based solutions to...

Oct 25, 2023 08:00 am ET

TELUS achieves historic ISO 31700-1 Privacy by Design certification

TELUS, a global technology company, has marked a historic milestone by becoming the first company in the world to achieve the ISO 31700-1 Privacy by Design certification. This achievement substantiates TELUS' commitment to safeguarding privacy and...

Oct 23, 2023 11:22 am ET

TELUS Wise expands with new Responsible AI online workshop for teens

Today, TELUS announced the expansion of TELUS Wise, launching its TELUS Wise Responsible AI online workshop. Coinciding with the celebration of the 10-year anniversary of TELUS Wise, the Responsible AI workshop underscores the program's decade-long...

Oct 19, 2023 06:45 am ET

TELUS International will release third quarter 2023 results and host an investor call on November 3

TELUS International (NYSE and TSX: TIXT) will release its third quarter 2023 results on November 3, 2023, before the North American market open hours, and host a conference call on the same day at 9:30 a.m. (ET) / 6:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts.

Sep 28, 2023 06:45 am ET

TELUS International Named a ‘Leader’ for the Fifth Consecutive Year on Everest Group’s 2023 PEAK Matrix® for Customer Experience Management

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, has been named a ‘Leader’ in the Americas for a fifth consecutive year by global research

Sep 20, 2023 06:45 am ET

TELUS International Ranked a Leader in NelsonHall Content Transformation Services 2023 NEAT Assessment

Sep 12, 2023 06:45 am ET

TELUS International Named to Constellation ShortList™ for Customer Experience (CX) Operations Services: Global

Aug 31, 2023 09:00 am ET

TELUS achieves fourth consecutive win as Canada’s Fastest Internet Service Provider

TELUS, a pioneer in providing cutting-edge connectivity solutions, proudly announces its fourth consecutive victory as Canada’s fastest major Internet Service Provider (ISP) and Best ISP in Alberta and British Columbia by New York-based PCMag1....

Aug 28, 2023 01:00 pm ET

TELUS expands community boards in Ontario, empowering more youth to reach their full potential

TELUS announced it has expanded three of its Ontario community boards, continuing to help youth reach their full potential by opening up new opportunities that help facilitate life-changing connections, nurture a sense of belonging, and empower...

Aug 04, 2023 06:45 am ET

TELUS International reports second quarter 2023 results within previously updated range, and reaffirms revised full-year outlook for 2023

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today released its results for the three- and six-month periods ended June 30, 2023. TELUS Corporation (TSX: T, NYSE: TU) is the controlling shareholder of TELUS International. All figures in this news release, and elsewhere in TELUS International disclosures, are in U.S. dollars, unless specified otherwise, and relate only to TELUS International re

Aug 02, 2023 02:05 pm ET

TELUS launches HomePro™ to solve all your connected home needs

TELUS is making it easier for Canadians to navigate the complexity of installing and managing multiple smart home products with the launch of HomePro, a new à la carte and subscription service offering customers access to in-person and 24/7 online...

Aug 01, 2023 08:00 am ET

TELUS supporting net-zero carbon emissions for businesses with accelerated deployment of Smart Building technologies across Canada

TELUS is accelerating the deployment of its Smart Building technologies across residential and commercial buildings throughout Canada, and empowering leading organizations, such as H&M and Arlington Street Investments, to reduce their energy...

Jul 20, 2023 12:00 pm ET

TELUS Health for Good™ and Cool Aid launch a second new mobile health clinic in Victoria

Today, TELUS and the Victoria Cool Aid Society announced the expansion of their partnership through TELUS’ Health for Good program, with the launch of a second new mobile health clinic to help address the increasing need for primary health care and...

Jul 19, 2023 01:00 pm ET

Canada Soccer and TELUS Announce New Multi-Year Partnership

Canada Soccer announced today that TELUS, one of the world’s leading communications technology companies, will become its Official Telecommunications, Digital Health, and Home Security Partner for the Federation and its National Teams. The dynamic...

Jul 13, 2023 04:30 pm ET

TELUS International provides a preliminary view of second quarter results and a revision to full-year outlook for 2023

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today released a preliminary summary of financial results for the quarter ended June 30, 2023, and updated its full-year 2023 outlook. All figures in this news release, and elsewhere in TELUS International disclosures, are in U.S. dollars, unless specified otherwise, and relate only to TELUS International results and measures.

Jul 13, 2023 04:30 pm ET

TELUS provides update to annual guidance to reflect TELUS International’s revised financial outlook for full year 2023

TELUS Corporation (TELUS) today announced an update to its annual guidance for 2023 as a result of TELUS International’s (TI) updated full-year annual outlook as announced today, July 13, 2023. The update to TI’s full-year outlook, which now calls...

Jul 03, 2023 06:00 pm ET

Chief Commercial Officer, Maria Pardee, Announces Retirement From TELUS International After a Successful 30-Year Career in the Technology Industry

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, today announced that Maria Pardee, Chief Commercial Officer, will retire from her executive role effective December 31, 2023. Maria joined the company in February 2021, bringing with her more than 25 years of leadership experience in the technology industry, specializing in enterprise digital transformation and infrastructure managed services deals.

Jun 20, 2023 04:19 pm ET

TELUS and Vancouver Whitecaps FC team up with Ocean Wise; Collecting over 100 kgs of waste from local community beach, in less than 60 minutes

As part of the 18th annual TELUS Days of Giving, TELUS and Vancouver Whitecaps FC, including Ryan Gauld, Julian Gressel and Yohei Takaoka, joined the Ocean Wise Shoreline Champions movement last week at Spanish Banks beach to take action for the...

Jun 20, 2023 08:00 am ET

TELUS and JOLT invest in a healthier future, installing EV charging stations across Canada

Today, TELUS announced a strategic partnership with Australian electric vehicle (EV) charging company, JOLT, to install up to 5,000 public DC fast chargers across Canada, running on the award winning TELUS network. With millions of electric...

Jun 19, 2023 07:30 am ET

TELUS invests $30 million in Montreal

TELUS is investing nearly $30 million in Montreal in 2023 to deploy and update its 5G networks and connect the city’s businesses to thousands of kilometres of optic fibre. As the summer season gets underway, the TELUS team is hard at work providing...

Jun 05, 2023 09:00 am ET

TELUS Esports Series partners with Samsung for the biggest mobile gaming tournament in Canada, powered by the Samsung Galaxy S23 Ultra

Today, TELUS announced the return of the TELUS Esports Series powered by TELUS Arena, a nationwide gaming platform that supports and empowers Canadian esport players. In partnership with Samsung, TELUS Esports Series is being introduced to mobile...

Jun 01, 2023 06:45 am ET

TELUS International Appoints Jose-Luis Garcia as Chief Operating Officer to Lead Global Service Delivery Operations

TELUS International, a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for globa

May 25, 2023 06:45 am ET

TELUS International Survey Reveals Customer Concerns About Bias in Generative AI

A recent survey from TELUS International, a leading digital customer experience (CX) innovator with nearly two decades of artificial intelligence (AI) experience, reveals customer concerns regarding bias in AI algorithms and perceived lack of transparency in the utilization of generati

May 24, 2023 10:00 am ET

TELUS investing $11.5 billion in Quebec through 2027 to support vital network connectivity, sustainability and innovation

TELUS announced an investment of $11.5 billion to build and develop network infrastructure, operations, and spectrum across Quebec over the next five years as part of its commitment to invest $81 billion across Canada by 2027. These investments are...

May 23, 2023 08:59 am ET

TELUS investing $19 billion in Alberta through 2027 to support vital network connectivity, sustainability and innovation

TELUS announced an investment of $19 billion to build and develop network infrastructure, operations, and spectrum across Alberta over the next five years as part of its commitment to invest $81 billion across Canada by 2027.These investments are...

May 15, 2023 04:30 pm ET

TELUS International reports voting results from its annual general meeting

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced the results from its annual general meeting of shareholders which took place on May 12, 2023. All director nominees were elected to the Board of Directors and Deloitte LLP were appointed as auditors.

May 10, 2023 06:45 am ET

TELUS International expands global operations to Africa

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced it has established operations in South Africa and Morocco. TELUS International now operates in 32 countries located across five continents around the world.

May 04, 2023 06:45 am ET

TELUS International reports first quarter 2023 results, delivering solid performance in revenue and profitability; reiterates full-year outlook

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, released its results today for the quarter ended March 31, 2023. TELUS Corporation (TSX: T, NYSE: TU) is the controlling shareholder of TELUS International. All figures in this news release, and elsewhere in TELUS International disclosures, are in U.S. dollars, unless specified otherwise, and relate only to TELUS International results and measures.

Apr 28, 2023 09:00 am ET

TELUS selects Rethink, WPP and Carat adding depth to its roster of agency partners

Today, TELUS announced the appointment of Rethink, WPP and Carat (Dentsu) as its new agency partners, supporting its evolving and growing creative and media needs. These new appointments are a key enabler of the transformational change TELUS is...

Apr 26, 2023 12:51 pm ET

TELUS expands Indigenous Advisory Council adding youth representatives and welcoming six new members

Xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Territories – Today, TELUS welcomes six Indigenous leaders, including two new youth representatives to its Indigenous Advisory Council. Established one year ago...

Apr 18, 2023 06:45 am ET

TELUS International will release first quarter 2023 results and host an investor call on May 4

TELUS International (NYSE and TSX: TIXT) will release its first quarter 2023 results on May 4, 2023, before the North American market open hours, and host a conference call on the same day at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts.

Apr 14, 2023 11:28 am ET

TELUS is Western Canada’s best broadband network

Today, TELUS is proud to announce its industry-leading results from Opensignal’s April 2023 Canada Fixed Broadband Experience Report, bringing home top honours in Canada’s two westernmost provinces. TELUS received outright wins for Consistent...

Apr 12, 2023 10:05 am ET

TELUS and the Old Brewery Mission partner to provide healthcare and support services to Montreal’s homeless community with launch of Health for Good mobile health clinic

Today, TELUS, in partnership with the Old Brewery Mission, announced the launch of the newest Health for GoodTM mobile health clinic, working together to help marginalized Montreal residents and communities with free healthcare services as well as...

Apr 10, 2023 06:45 am ET

TELUS International welcomes two new directors and increases the number of independent directors on its board

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, welcomes Madhuri Andrews as an independent director to its board of directors and Navin Arora as a director nominee from TELUS. Madhuri and Navin fill the vacancies created on TELUS International’s board when Kenneth Cheong and Stephen Lewis retired on January 5, 2023, and February 9, 2023, respectively.

Mar 31, 2023 10:20 am ET

The votes are in: TELUS is Canada’s best mobile carrier

TELUS is proud to announce it has been named Canada’s best major mobile carrier by New York-based PCMag, bringing home a clean sweep of the top honours in the publication’s inaugural Canadian Readers' Choice Awards 2023 and Business Choice Awards...

Mar 23, 2023 10:49 pm ET

TELUS announces note offering

TELUS announced today it has priced $500 million of senior unsecured notes with a 10-year maturity. The notes are offered through a syndicate of agents led by BMO Capital Markets, Scotiabank and TD Securities Inc. Closing of the offering is...

Mar 17, 2023 03:02 pm ET

New TELUS collective agreement ratified by the United Steelworkers membership

TELUS is pleased to announce that its team members in the Telecommunications Workers Union, United Steelworkers Local 1944 (TWU) bargaining unit have voted to accept the tentative agreement reached by the parties in early March. This new four-year...

Mar 07, 2023 11:00 am ET

TELUS introduces the next generation of Optik TV

Today, TELUS introduced its next generation of Optik TV, unleashing a revolutionary content experience and simplifying the way customers find, stream and interact with their favourite content. The new Optik TV offers live and on demand TV across...

Mar 01, 2023 06:45 am ET

Survey: Consumers Concerned About How Brands Will Keep Their Data Secure in the Metaverse

According to a recent survey by TELUS International, a digital customer experience (CX) innovator, consumers are concerned about the safety and security of their personal data in the metaverse, with the majority of respondents (60%) citing privacy and data security concerns as a reason for why they’d be uncomfortable completing various

Feb 23, 2023 09:23 am ET

TELUS named Canada’s Most Awarded Network by Opensignal for the 12th consecutive time

Today, TELUS announced its industry-leading results from Opensignal’s February, 2023 Canada Mobile Network Experience Report, receiving top honours in six categories, including winning outright for Core Consistent Quality and Voice App Experience,...

Feb 10, 2023 08:00 am ET

TELUS announces the appointment of the Honourable John Manley as Chair of the Board

TELUS Corporation (TSX:T), (NYSE: TU) is pleased to announce that the TELUS Board of Directors (Board) has approved the appointment of the Honourable John P. Manley, P.C., O.C., as Chair of the Board, effective following his re-election at TELUS’...

Feb 09, 2023 06:45 am ET

TELUS reports strong operational and financial results for fourth quarter 2022; announces 2023 consolidated financial targets

TELUS Corporation today released its unaudited results for the fourth quarter of 2022. Consolidated operating revenues and other income increased by 3.8 per cent over the same period a year ago to $5.1 billion, or 13 per cent excluding the $410...

Feb 09, 2023 06:45 am ET

TELUS International reports fourth quarter and full-year 2022 results, delivering double-digit revenue growth, strong profitability and cash flow for the year; sets 2023 outlook for continued robust d

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, today released its results for the fourth quarter and full-year ended December 31, 2022. TELUS Corporation (TSX: T, NYSE: TU) is the controlling shareholder of TELUS International. All figures in this news release, and elsewhere in TELUS International disclosures, are in U.S. dollars, unless specified otherwise, and relate only to TELUS International results and measures.

Feb 08, 2023 06:45 am ET

Survey: Majority of enterprise executives increasing their 2023 digital CX budgets, despite macroeconomic uncertainty

Research commissioned by TELUS International, a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, found t

Jan 23, 2023 04:40 pm ET

TELUS appoints first Chief Product Officer and creates TELUS Consumer Solutions to deliver greater integration and more personalized technology solutions to Canadians

Today, TELUS announced the formation of TELUS Consumer Solutions, to elevate TELUS’ legacy of industry-leading customer service and meet shifting customer demands for a full range of innovative and integrated products. TELUS Consumer Solutions...

Jan 19, 2023 06:45 am ET

TELUS International to host Investor Day on February 16, 2023

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, today announced it plans to host an Investor Day on February 16, 2023. The event will consist of management presentations, along with a question and answer session.

Jan 18, 2023 06:45 am ET

TELUS International Will Release Fourth Quarter 2022 Results and Host an Investor Call on February 9

TELUS International (NYSE and TSX: TIXT) will release its fourth quarter 2022 results on February 9, 2023, before the North American market open hours, and host a conference call on the same day at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts.

Jan 04, 2023 06:45 am ET

TELUS International completes acquisition of WillowTree, a full-service digital product provider

Today, TELUS Corporation (T-TSX; NYSE-TU) and TELUS International (NYSE and TSX: TIXT)

Jan 04, 2023 06:45 am ET

TELUS International completes acquisition of WillowTree, a full-service digital product provider

Today, TELUS Corporation (T-TSX; NYSE-TU) and TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, for global and...

Dec 16, 2022 06:45 am ET

TELUS Acquires Additional Shares of TELUS International

TELUS Corporation (“TELUS”) today announced that it has acquired, through an indirect, wholly owned subsidiary, an aggregate of 92,419 subordinate voting shares in the capital of TELUS International (Cda) Inc. (“TELUS International”) by way of...

Dec 14, 2022 06:45 am ET

Introducing SPACE by TELUS International

TELUS International, a digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, including AI and content moderation, today announced the launch of SPACE by TELUS International (SPACE) – a new virtual recruitment platform that provides job seekers with a

Nov 30, 2022 10:00 am ET

TELUS and Adera complete new Smart Building in North Vancouver

TELUS continues to grow its Residential Smart Building footprint with the completion of RED Lower Lynn, a new rental development located in North Vancouver’s vibrant Lynn Creek community. In partnership with west coast modern design builder Adera,...

Nov 30, 2022 06:10 am ET

TELUS leads the pack with fewest complaints amongst national carriers for 11th year in a row

For the 11th consecutive year, TELUS leads the industry with the fewest complaints amongst national carriers as confirmed by this year’s Commission for Complaints about Telecom-Television Services (CCTS) report. TELUS’ longstanding commitment to...

Nov 16, 2022 06:45 am ET

Survey: Consumers Ready to Meet Brands in Metaverse

According to a recent survey by TELUS Inte

Nov 04, 2022 06:45 am ET

TELUS reports strong operational and financial results for third quarter 2022

TELUS Corporation today released its unaudited results for the third quarter of 2022. Consolidated operating revenues and other income increased by 10 per cent over the same period a year ago to $4.7 billion. This growth was driven by higher...

Nov 04, 2022 06:45 am ET

TELUS International reports third quarter 2022 results, delivering strong double-digit profitability growth and robust cash flow

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, today released its results for the quarter ended September 30, 2022. TELUS Corporation (TSX: T, NYSE: TU) is the controlling shareholder of TELUS International. All figures in this news release, and elsewhere in TELUS International disclosures, are in U.S. dollars, unless specified otherwise, and relate only to TELUS International results and measures.

Nov 01, 2022 06:45 am ET

Survey: Consumers Want Humans Moderating Content Online, Not Just AI

According to a recent survey by TELUS International, a digital customer experience (CX) innovator, the vast majority (92%) of consumer respondents believe that it is very important or somewhat important to have hu

Oct 27, 2022 06:45 am ET

TELUS International announces agreement to acquire WillowTree, a full-service digital product provider

Today, TELUS Corporation (T-TSX; NYSE-TU) and TELUS

Oct 24, 2022 06:45 am ET

TELUS International will release third quarter 2022 results and host an investor call on November 4

TELUS International (NYSE and TSX: TIXT) will release its third quarter 2022 results on November 4, 2022, before the North American market open hours, and host a conference call on the same day at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts.

Oct 18, 2022 01:31 pm ET

UPDATE - ShopWithOwners.ca – TELUS Business launches new online platform to support entrepreneurs and connect consumers to local businesses

TELUS Business is celebrating Small Business Month this October with the launch of ShopWithOwners.ca, a new online platform to connect Canadians with their favourite local shops, including past #StandWithOwners winners. This platform will help...

Oct 18, 2022 08:00 am ET

ShopWithOwners.ca – TELUS Business launches new online platform to support entrepreneurs and connect consumers to local businesses

Oct 06, 2022 11:00 am ET

TELUS and Peel Regional Police Service team up to deliver innovative technology solutions to first responders

Peel Regional Police Service (PRP) and TELUS have announced the signing of a Memorandum of Understanding (MOU) to advance 5G innovation and deploy technologies that will keep our communities safe. This association will support mission critical...

Sep 29, 2022 06:45 am ET

TELUS International Named a ‘Leader’ on Everest Group’s 2022 PEAK Matrix® for Customer Experience Management in the Americas

TELUS International, a leading digital customer experience (CX) innovator for global and disruptive brands, has been named a ‘Leader’ by global research and advisory firm, Everest Group, in its Customer Experience Manage

Sep 21, 2022 08:30 am ET

Ten years of maCommunauté: $10 million invested in content showcasing local communities

TELUS is celebrating the tenth anniversary of maCommunauté, the local channel on Optik TV that gives a voice to the people of Rimouski, the Gaspé Peninsula, Saint-Georges, Sainte-Marie, Montmagny, Baie-Comeau, Sept-Îles and the surrounding...

Sep 09, 2022 02:46 pm ET

The All-New iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max are now available for pre-order on the award-winning 5G network in Canada from TELUS

TELUS will offer the most advanced iPhone lineup ever with iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max, all with a durable and sophisticated design, superfast 5G, impressive camera upgrades, and vital new safety capabilities....

Sep 08, 2022 10:16 pm ET

TELUS announces three-tranche note offering

TELUS announced today it has priced $2.0 billion of senior unsecured notes in three series, the first with a 10-year maturity, the second with a 30-year maturity and the third with a 7-year maturity. The notes are offered through a syndicate of...

Sep 08, 2022 10:00 am ET

TELUS donates 17,000 backpacks filled with back-to-school essentials for Canadian youth

TELUS is helping Canadian youth and families in need get ready for the back-to-school season with its 17th annual Kits for Kids program, donating 17,000 backpacks filled with essential supplies they need to start the new school year off right....

Sep 08, 2022 06:45 am ET

Survey: ‘Algospeak’ on the Rise in Attempt to Avoid Automated Content Moderation

Internet users have become increasingly creative in their efforts to circumvent AI-powered content moderation of offensive or banned expressions online, according to the results of a survey conducted by TELUS International

Sep 01, 2022 11:32 am ET

Tallcree Tribal Government partnering with TELUS and the CRTC to bring wireless connectivity to residents for the first time

Today, Tallcree Tribal Government, TELUS and the Canadian Radio-Television and Telecommunications Commission (CRTC) are celebrating the commitment to bring wireless connectivity to Tallcree First Nation in Northern Alberta for the very first time....

Aug 22, 2022 06:45 am ET

TELUS International Appoints New Chief Transformation Officer to Enhance its Digital Transformation Capabilities

TELUS International, a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, announced the appointment of Beth Howen as the company’s new Chief Transformation Officer (CTO) effective today.

Aug 08, 2022 10:00 am ET

Do you know a young Friendly Future Maker? TELUS launches national awards program for Canadian youth

TELUS is celebrating youth across Canada by launching the Friendly Future Makers Awards, inviting Canadians to nominate the Friendly Future Maker in their life who is creating long-lasting change in their community. Canadians can nominate a...

Aug 05, 2022 06:45 am ET

TELUS International reports second quarter 2022 results, with continued strong double-digit revenue and profitability growth, and reiterates 2022 outlook

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, today released its results for the quarter ended June 30, 2022. TELUS Corporation (TSX: T, NYSE: TU) is the controlling shareholder of TELUS International. All figures in this news release, and elsewhere in TELUS International disclosures, are in U.S. dollars, unless specified otherwise, and relate only to TELUS International results and measures.

Jul 28, 2022 09:00 am ET

TELUS named Canada’s Fastest Mobile Network

TELUS is proud to announce it has been named Canada’s Fastest Mobile Network from Seattle-based Ookla®, bringing home the top prize for the 10th consecutive time. Ookla compared user-initiated tests from all major mobile carriers in Canada to...

Jul 26, 2022 08:00 am ET

TELUS Agriculture expands its scope, becoming TELUS Agriculture & Consumer Goods

TELUS is broadening its business strategy to deliver data insights and a wide range of integrated digital solutions to customers beyond the agricultural sector, and changing the name of its agriculture unit to TELUS Agriculture & Consumer Goods as...

Jul 21, 2022 11:00 am ET

TELUS Wilderness Point opens its doors to host first youth summer camp

TELUS has officially opened the doors to its first ever youth camp, TELUS Wilderness Point, located in the beautiful Sechelt Inlet on the Sunshine Coast. This new camp is a not-for-profit initiative created by TELUS to help more Canadian youth...

Jul 20, 2022 06:45 am ET

TELUS International Will Release Second Quarter 2022 Results and Host an Investor Call on August 5

TELUS International (NYSE and TSX: TIXT) will release its second quarter 2022 results on August 5, 2022, before the North American market open hours, and host a conference call on the same day at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts.

Jul 19, 2022 06:45 am ET

TELUS International AI Data Solutions Opens High-Tech Site in Ireland

TELUS International, a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, including AI and content moderation, today announced the official opening of its state-of-the-art site in Ballina, Mayo in Ireland that will support the company’s creatio

Jul 05, 2022 06:00 am ET

TELUS investing $23 billion across Ontario helping generate 9,500 new jobs from 2022 to 2026

TELUS announced today the investment of $23 billion in network infrastructure, operations, and spectrum across Ontario over the next four years and has committed to investing $70 billion overall across Canada by 2026. “This generational $23...

Jul 04, 2022 09:58 am ET

TELUS investing $10 million to connect Haida Gwaii

TELUS is investing $10 million to bring enhanced cellular service and broadband Internet to Haida Gwaii. In June, TELUS completed upgrades to the Mascon by TELUS high-speed Internet network that now provides access to speeds up to 120 Mbps for...

Jun 29, 2022 06:00 am ET

Telus Announces Agreement to Acquire Shares of Telus International

TELUS Corporation (“TELUS”) today announced that its indirect, wholly-owned subsidiary has entered into a purchase agreement with an entity affiliated with Baring Private Equity Asia (“BPEA”) relating to the acquisition by TELUS of 3,000,000...

Jun 21, 2022 06:45 am ET

Less Is More: Half of Today’s Enterprises Have Reduced Their CX Footprint in the Past Year

Research commissioned by TELUS International (NYSE and TSX: TIXT), a digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, found that half of enterprises have reduced their CX provider footprint over the last 12 months, with 51% using a single prov

Jun 07, 2022 09:00 am ET

TELUS empowers Canadian businesses with $1M recommitment to #StandWithOwners

TELUS’ #StandWithOwners program is back for the third consecutive year, recommitting $1M to help businesses across Canada - spotlighting the critical role they play in our communities and the economy and helping them thrive in a digital world. With...

Jun 02, 2022 09:00 am ET

TELUS invests $10 million to roll out its PureFibre network in Chaudière-Appalaches

Today, TELUS announces a $10 million private investment for its network infrastructure in the Chaudière-Appalaches region this year, rolling out its PureFibre network to 10 communities in Beauce-Sartigan, Bellechasse, Lotbinière, Montmagny and...

May 24, 2022 05:05 pm ET

TELUS International reports voting results from its annual general meeting

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, today announced the results from its annual general meeting of shareholders which took place on May 20, 2022. All director nominees were elected to the Board of Directors and Deloitte LLP were appointed as auditors.

May 17, 2022 10:00 am ET

TELUS investing $17.5 billion in British Columbia and generating 5,500 new jobs from 2022 to 2026

TELUS announced today the investment of $17.5 billion in network infrastructure, operations, and spectrum across British Columbia over the next four years and has committed to investing $70 billion overall across Canada by 2026. “This generational...

May 17, 2022 09:00 am ET

TELUS investing $17 billion across Alberta and generating 8,500 new jobs from 2022 to 2026

TELUS announced today the investment of $17 billion in network infrastructure, operations, and spectrum across Alberta over the next four years and has committed to investing $70 billion overall across Canada by 2026. “This generational $17...

May 17, 2022 06:45 am ET

Better Together: TELUS International Campaign Launches to Help Brands Find the Right Partner to Implement, Enhance and Scale Digital CX Services and Programs

TELUS International (NYSE and TSX: TIXT), a digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today launched its

May 11, 2022 06:45 am ET

Global Consumers are Most Influenced by Social Media Ads and Online Reviews When Making Purchases, New Data Supports

A survey conducted by TELUS International, a digital customer experience (CX) innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, indicated that consumers around the world are most influenced by digital channels when making purchasing decisions.

May 06, 2022 06:45 am ET

TELUS International reports first quarter 2022 results, with double-digit growth in revenue and profitability, and triple-digit cash flow growth; reiterates strong 2022 outlook

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, today released its results for the quarter ended March 31, 2022. TELUS Corporation (TSX: T, NYSE: TU) is the controlling shareholder of TELUS International. All figures in this news release, and elsewhere in TELUS International disclosures, are in U.S. dollars, unless specified otherwise, and relate only to TELUS International results and measures.

May 03, 2022 09:00 am ET

Leading with purpose: TELUS contributes $90M to build stronger and healthier communities globally

As the most giving company, and most valuable, respected and trusted telco brand in Canada, TELUS continues to demonstrate that as a business grows, so too should its positive impact. Last year alone, TELUS, its team members and retirees, gave $90...

Apr 26, 2022 12:00 pm ET

TELUS launches Indigenous Advisory Council

Xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Territories -- Today, TELUS is proud to announce the launch of its Indigenous Advisory Council to support its Reconciliation efforts. The creation of this advisory...

Apr 19, 2022 08:00 am ET

TELUS launches Canada’s first streaming bundle: Stream+ bundles Netflix Premium plan, Apple TV+ and discovery+ on one single bill

Today, TELUS introduced Stream+, the first and only premium streaming bundle in Canada. Stream+ combines Netflix Premium plan, Apple TV+, and discovery+ on one single bill for $25 per month, and is available to new and existing TELUS Mobility...

Apr 19, 2022 06:45 am ET

TELUS International will release first quarter 2022 results and host an investor call on May 6

TELUS International (NYSE and TSX: TIXT) will release its first quarter 2022 results on May 6, 2022, before the North American market open hours, and host a conference call on the same day at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts.

Apr 18, 2022 06:45 am ET

Nearly 60% of Consumers Would Prefer Being Stuck in a Traffic Jam Over Having a Bad Customer Experience

A recent survey found that nearly 60% of consumers said they would rather sit in a traffic jam than have a poor customer experience. This was just one of the findings released today by TELUS International, a digital customer experience (CX) innovator, to mark National Customer Appreciation Day.

Apr 14, 2022 12:00 pm ET

TELUS Esports Series powered by Nanoleaf returns to host its second tournament featuring Apex Legends and Rocket League

Today, TELUS announced the return of our second annual TELUS Esports Series, a four-week-long multi-tiered gaming series for Canadians age 15 and up, with more than $80,000 in gaming prizes to be won. The TELUS Esports Series powered by Nanoleaf,...

Apr 12, 2022 11:00 am ET

TELUS and The Alex partner to provide healthcare to Calgary’s homeless

Today, TELUS, in partnership with The Alex Community Health Centre, announced the launch of their Health for Good™ mobile clinic, working together to enhance the lives of marginalized Calgary residents and communities. The Alex Mobile Care Clinic,...

Mar 31, 2022 10:00 am ET

Using AI for good: TELUS and Vector Institute partner to reduce climate impacts from data centres with new Energy Optimization System

TELUS and the Vector Institute, today announced the launch of the Energy Optimization System (EOS), a timely move that will help reduce operational costs and minimize electricity use in commercial buildings, namely data centres, across Canada. This...

Mar 18, 2022 11:30 am ET

BC Tech Association appoints Jason Macdonnell, President of TELUS Security and Automation, to board of BC Tech Association

Jason Macdonnell, President of Smart Security & Automation at TELUS, has joined the Board of the BC Tech Association. At TELUS, Jason leads the team responsible for the strategy and implementation of smart security and automation systems for homes...

Mar 07, 2022 10:00 am ET

TELUS Vancouver Community Board expands to Coastal communities, helping connect more youth to a world of opportunities

Today, the TELUS Vancouver Community Board announced it is expanding to include Vancouver Coastal communities, formally changing its name to the TELUS Vancouver and Coastal Community Board. This expansion will support 36 communities across...

Mar 07, 2022 10:00 am ET

TELUS Manitoba Community Board expands to Saskatchewan, helping to connect more youth to a world of opportunities

Today, the TELUS Manitoba Community Board announced it is expanding to include Saskatchewan, formally changing its name to the TELUS Manitoba and Saskatchewan Community Board. This expansion will support more than 900 communities across Manitoba...

Mar 03, 2022 08:00 am ET

Samsung and TELUS equip Canada’s first responders with new mission critical technology to keep Canadians safer

Samsung Networks and TELUS today announced the successful deployment of Canada’s first next-generation Mission Critical Push-to-X (MCPTX) services. Deployed over TELUS’ globally recognized network, this new MCPTX solution will equip Canada’s first...

Mar 02, 2022 09:27 am ET

TELUS launches new Wi-Fi 6 access point and Wi-Fi Plus service to deliver the fastest Wi-Fi speeds and most reliable home coverage in Western Canada

TELUS PureFibre customers now have access to two world-class Wi-Fi solutions backed by Western Canada’s largest and only 100 per cent pure fibre-to-the-home network. The first is our award-winning Wi-Fi 6 access point with tri-band technology,...

Feb 28, 2022 10:19 am ET

TELUS closes its inaugural US Sustainability-Linked Bond offering

TELUS announced today it has successfully closed its previously announced offering of US$900 million 3.400% senior unsecured Sustainability-Linked notes with a long 10-year maturity. The notes were offered through a syndicate of underwriters led by...

Feb 16, 2022 06:45 am ET

TELUS International Ranked a Leader in NelsonHall Customer Experience (CX) Operations Transformation 2022 NEAT Assessment

TELUS International (NYSE and TSX: TIXT), a digital customer experience innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, today announced it has been named a Leader in NelsonHall’s Evaluation Assessment Tool (NEAT) for Customer Experience (CX) Op

Feb 10, 2022 06:45 am ET

TELUS International reports fourth quarter and full-year 2021 results, delivering double-digit revenue and profitability growth, setting the stage for a strong 2022 outlook

TELUS International (NYSE and TSX: TIXT), a digital customer experience innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, today released its results for the fourth quarter and full-year ended December 31, 2021. TELUS Corporation (TSX: T, NYSE: TU) is the controlling shareholder of TELUS International. All figures in this news release, and elsewhere in TELUS International disclosures, are in U.S. dollars, unless specified otherwise, and relate only to TELUS International results and measures.

Feb 03, 2022 06:45 am ET

TELUS International Celebrates One Year as a Public Company

TELUS International (NYSE and TSX: TIXT), a digital customer experience innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, is celebrating its one year anniversary as a dual-listed public company, trading on both the New York Stock Exchange (NYSE)

Feb 02, 2022 06:45 am ET

From Boomers to Gen Z, All Generations Agree a Negative Customer Experience is Worse Than A Bad Product

A survey conducted by TELUS International, a digital customer experience (CX) innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, indicated that the top reason Americans of all ages would speak poorly about a brand was a negative customer experience, not a poor experience with a product.

Jan 31, 2022 06:45 am ET

TELUS International Will Release Fourth Quarter 2021 Results and Host an Investor Call on February 10

TELUS International (NYSE and TSX: TIXT) will release its fourth quarter 2021 results on February 10, 2022, before the North American market open hours, and host a conference call on the same day at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts.

Jan 21, 2022 09:00 am ET

TELUS is North America's Fastest Mobile Network according to US-based Ookla

TELUS is proud to announce that our mobile network has earned the title of North America’s Fastest Mobile Network and for the ninth consecutive time, named Canada’s Fastest Mobile Network from Seattle-based Ookla®1. Ookla compared user-initiated...

Jan 20, 2022 10:00 am ET

TELUS Business champions the physical and mental health of the Canadian small business community with access to virtual healthcare at no additional cost

As small business owners continue to innovate, pivot, and adapt to keep their dreams and businesses alive throughout the pandemic, focusing on their health and the health of their employees and families has become even more challenging. To support...

Jan 14, 2022 05:57 pm ET

TELUS International’s Digital First Responders Contribute To Making the Internet Safer for All

TELUS International (NYSE and TSX:TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today announced the appointment of Dr. Lucy Rattrie as a Global Director of Workplace Wellbeing. Dr. Rattrie is a leading chartered psychologist, rese

Jan 11, 2022 06:45 am ET

TELUS International Announces Collaboration with Automation Anywhere to Accelerate Automation Adoption on Google Cloud

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today announced a collaboration with Automation Anywhere, a global leader in robotic process automation (RPA), to simplify the delivery and migration

Dec 20, 2021 06:45 am ET

TELUS International Named a Leader in IDC MarketScape: Worldwide Digital Customer Care Services 2021-2022

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (DCX) innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, today announced it has been named a “Leader” by global research firm IDC in its

Nov 18, 2021 05:08 pm ET

TELUS commits $1 million to support British Columbia flood relief

TELUS is committing $1,000,000 to support British Columbia following the unprecedented weather events and flooding that sent the province into a state of emergency. TELUS will give $100,000 to the Canadian Red Cross to support the organization’s...

Nov 16, 2021 06:45 am ET

TELUS International’s Vanessa Kanu Named CFO Of The Year By The Ottawa Board Of Trade And Ottawa Business Journal

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (DCX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today announces that its chief financial officer, Vanessa Kanu, has been recognized as 2021’s CFO of the Year by the Ottawa Board of Trade and Ottawa Business Journal at the Best Ottawa Business Awards. The annual awards recognize local businesses and leaders in Canada’s national capital region who demonstrate strong leadership, remarkable innovation and an unwavering commitment to community and social issu

Nov 10, 2021 08:20 am ET

$350,000 in funding will bring immersive learning opportunities to youth in the Lower North Shore, a collaboration supported by TELUS and the TELUS Friendly Future Foundation

TELUS, the TELUS Friendly Future Foundation, and a team of partners donated $350,000 to distribute 10 Lü systems featuring immersive audiovisual technology to schools in the Lower North Shore via the Fondation Docteur Camille-Marcoux. The 600...

Nov 05, 2021 06:45 am ET

TELUS International reports third quarter 2021 results, with increased profitability on strong business performance, and reaffirms full-year outlook

TELUS International (NYSE and TSX: TIXT), a digital customer experience innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, today released its results for the third quarter ended September 30, 2021. TELUS International is a subsidiary of TELUS Corporation (TSX: T, NYSE: TU). All figures in this news release, and elsewhere in the TELUS International disclosures, are in U.S. dollars, unless specified otherwise, and relate only to TELUS International results and measures.

Oct 25, 2021 06:45 am ET

TELUS International Strengthens Its Board of Directors With the Addition of Four Talented Independent Directors

Oct 19, 2021 06:45 am ET

TELUS International ranks among Top 3 Digital CX Providers in HFS Top 10: CX Services in the Pandemic Economy

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, has been ranked third overall and in first place for strategy and vision, and growth in the 2021 HFS Top 10: Digital Contact Center Services—The Best

Oct 18, 2021 06:45 am ET

Nine in 10 Americans Believe Bots Will Be Important for the Future of Work

The prolonged pandemic has already brought many changes to the workplace, and according to a new TELUS International survey announced today, 90% of U.S. employees believe bots will play a key role as companies transition from temporary hybrid and remote working models to more permanent virtual constructs. Bots - software applications that are programmed to do certain tasks without human intervention - have already experienced a surge in demand due to the pandemic, and 84% of respondents expect companies to integrate even more bots in the next five years.

Oct 15, 2021 06:45 am ET

TELUS International Will Release Third Quarter 2021 Results and Host an Investor Call on November 5

TELUS International (NYSE and TSX: TIXT) will release its third quarter 2021 results on November 5, 2021, before the North American market open hours, and host a conference call on the same day at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts.

Oct 05, 2021 06:45 am ET

One Year Later: Follow Up to 2020 Research Reveals More Employers Prioritizing Employee Mental Health

New survey findings share that 78% of American employees feel empowered to let someone at their company know when they aren’t feeling physically or mentally well, up from 40% in 2020. These findings are from a U.S. employee wellness survey commissioned by TELUS International, a leading global customer experience and digital solutions provider.

Oct 04, 2021 11:00 am ET

TELUS launches Mobility for Good for Indigenous Women at Risk

XʷMƏΘKʷƏY̓ƏM (MUSQUEAM), SḴWX̱WÚ7MESH (SQUAMISH) and SƏLILWƏTAꞭ (TSLEIL-WAUTUTH) TERRITORIES -- Today, TELUS announced the launch of Mobility for Good for Indigenous Women at Risk, a new program that provides free smartphones and data plans to...

Sep 28, 2021 04:05 pm ET

TELUS International Announces Closing of Upsized Secondary Offering of Subordinate Voting Shares and the Exercise of the Underwriters’ Over-Allotment Option

TELUS International (Cda) Inc. (TELUS International) (NYSE & TSX: TIXT) announced today the closing of the upsized underwritten public secondary offering of 14,400,000 subordinate voting shares of TELUS International, at a price of US$34.00 per share, by certain shareholders of TELUS International, including Baring Private Equity Asia. Additionally, the underwriters fully exercised the option to purchase up to an additional 2,160,000 subordinate voting shares of TELUS International from the selling shareholders.

Sep 24, 2021 12:33 am ET

TELUS International Announces Pricing of Upsized Secondary Offering of Subordinate Voting Shares

TELUS International (Cda) Inc. (TELUS International) (NYSE & TSX: TIXT) announced today the pricing of the upsized underwritten public secondary offering of 14,400,000 subordinate voting shares of TELUS International, at a price of US$34.00 per share, by certain shareholders of TELUS International, including Baring Private Equity Asia. Additionally, the selling shareholders granted the underwriters a 30-day option to purchase up to an additional 2,160,000 subordinate voting shares of TELUS International at the public offering price, less the underwriters’ discount and commissions. The offering

Sep 21, 2021 04:51 pm ET

TELUS International Announces Secondary Offering of Subordinate Voting Shares

TELUS International (Cda) Inc. (TELUS International) (NYSE & TSX: TIXT) announced today that certain shareholders of TELUS International, including Baring Private Equity Asia, have commenced a proposed underwritten public secondary offering of 12,000,000 subordinate voting shares of TELUS International. Additionally, the selling shareholders are expected to grant the underwriters a 30-day option to purchase up to an additional 1,800,000 subordinate voting shares of TELUS International at the public offering price, less the underwriters’ discount and commissions.

Sep 08, 2021 10:23 am ET

TELUS investing $90 million in Greater Montreal: Montreal, Lanaudière, Laurentides and Montérégie residents can now access the fastest 5G network in Canada

TELUS has expanded its next-generation 5G network to the Montreal, Lanaudière, Laurentides and Montérégie regions as part of a $90 million investment in infrastructure in the Greater Montreal this year to further support the residents and...

Sep 03, 2021 05:15 pm ET

S&P Dow Jones Indices Announces Changes to the S&P/TSX Composite Index

TORONTO, Sept. 3, 2021 /CNW/ - As a result of the quarterly review, S&P Dow Jones Indices will make the following changes to the S&P/TSX Composite Index prior to the open of trading on Monday, September 20, 2021:

Sep 01, 2021 06:00 am ET

General Motors and TELUS Redefine Automotive Connectivity for Canadian Customers

GM Canada and TELUS are working together to connect GM’s next-generation vehicles to TELUS’ 5G network. This represents the first time GM has selected a domestic communications company to provide connected-vehicle services for Canadian customers....

Aug 24, 2021 06:45 am ET

TELUS International Opens Third Digital CX Delivery Center in the U.S., Expanding into North Charleston

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today announced the opening of its third site in the U.S. with a new digital CX delivery center in North Charleston. The company plans to create appr

Jul 30, 2021 06:45 am ET

TELUS International Reports Second Quarter 2021 Results, With Strong Business Growth Driving Higher Revenue and Profitability, and Raises Outlook for Full-Year 2021

TELUS International (NYSE and TSX: TIXT), a digital customer experience innovator that designs, builds, and delivers next-generation solutions for global and disruptive brands, today released its results for the second quarter ended June 30, 2021. TELUS International is a subsidiary of TELUS Corporation (TSX: T, NYSE: TU). All figures in this news release, and elsewhere in the TELUS International disclosures, are in U.S. dollars, unless specified otherwise, and relate only to TELUS International results and measures.

Jul 27, 2021 06:45 am ET

TELUS International Announces the Launch of Intelligent Insights

Jul 26, 2021 06:45 am ET

TELUS International Named a Leader on the 2021 Everest Group Customer Experience Management (CXM) Services PEAK Matrix® for a Third Consecutive Year

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today announced it has been named a ‘Leader’ by global research firm

Jul 13, 2021 06:45 am ET

TELUS International Will Release Second Quarter 2021 Results and Host an Investor Call on July 30

TELUS International (NYSE and TSX: TIXT) will release its second quarter 2021 results on July 30, 2021, before the North American market open hours, and host a conference call on the same day at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts.

Jul 06, 2021 06:45 am ET

TELUS International Acquires Playment, Firmly Staking Its Leadership in the Global Data Annotation Market

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (DCX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today announced the acquisition of Bangalore-based Playment, a leader in data annotation and computer vision tools and services specialized in 2D an

Jun 29, 2021 06:45 am ET

Survey: Nearly Half of Americans Quickly Lose Trust in a Brand If Exposed to Toxic or Fake User-Generated Content on Its Channels

Since the beginning of the pandemic (March 2020) there has been an increase of inappropriate or misleading user-generated content (UGC) online, and it has caused consumers to have trust issues with brands, according to a new survey from TELUS International, a leading global customer experience (CX) and digital solutions provider. Over half (54%) of respondents have witnessed this rise, with 36% seeing instances of inaccurate, fake or even toxic UGC multiple times a day, and an additional 15% saying they see this type of content daily. More than 40% of respondents will disengage from a b

Jun 01, 2021 10:00 am ET

TELUS investing $25 million to connect Leduc to the gigabit-enabled fibre optic network, dramatically increasing wireless and Internet speeds throughout the region

TELUS is investing $25 million to connect more than 90 per cent of homes and businesses in Leduc directly to our fibre optic network. This investment is part of TELUS’ recently announced commitment to invest $14.5 billion in infrastructure and...

May 28, 2021 06:45 am ET

TELUS International Reports Voting Results From Its First Annual General Meeting

TELUS International (NYSE and TSX: TIXT) (the “Company”), a digital customer experience innovator that designs, builds, and delivers next-generation solutions for global and disruptive brands, today announced the results from its first annual general meeting of shareholders (the “Meeting”) which took place on May 27, 2021. All director nominees were elected to the Board of Directors and Deloitte LLP were appointed as auditors.

May 17, 2021 08:08 am ET

TELUS investing $17 billion across Ontario through 2024 to support residents, businesses and the economy with the network connectivity needed to navigate the Covid-19 pandemic

To complement the $53 billion TELUS has invested in Ontario since 2000, TELUS announced today it is investing an additional $17 billion in infrastructure and operations across Ontario through 2024 to further support the province through the...

May 07, 2021 06:45 am ET

TELUS International Reports First Quarter 2021 Results, Continued Strong Revenue Growth and Operating Performance; Provides Full Year Outlook

TELUS International (NYSE and TSX: TIXT), a digital customer experience innovator that designs, builds, and delivers next-generation solutions for global and disruptive brands, today released its results for the first quarter ended March 31, 2021. TELUS International is a subsidiary of TELUS Corporation (TSX: T, NYSE: TU). All figures in this news release, and elsewhere in the TELUS International disclosures, are in U.S. dollars, unless specified otherwise, and relate only to TELUS International results and measures.

Apr 26, 2021 10:00 am ET

TELUS’ next-generation 5G network tops the industry, taking home six awards from UK-based Opensignal

TELUS’ 5G networks received high praise in Opensignal’s first Canada 5G User Experience Report 20211, analyzing Canada’s next-generation networks, tying for first in 5G Download Speed, 5G Video Experience, 5G Upload Speed, 5G Availability, Voice...

Apr 26, 2021 06:45 am ET

TELUS International Will Release First Quarter 2021 Results and Host an Investor Call on May 7

TELUS International (NYSE and TSX: TIXT) will release its first quarter 2021 results on May 7, 2021, before the North American market open hours, and host a conference call on the same day at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the results and outlook, followed by a question and answer session with pre-qualified analysts.

Apr 14, 2021 01:32 pm ET

TELUS connects the communities of Chaudière-Appalaches to TELUS PureFibre and 5G networks

TELUS and the governments of Quebec and Canada are investing nearly $30 million in the Chaudière-Appalaches region to deploy PureFibre network to more than 20,000 additional families and businesses in nearly 35 communities. By September 2022, 99...

Mar 31, 2021 10:25 am ET

TELUS continues to maintain its decade-long leadership position with fewest CCTS complaints

The mid-year report from the Commission for Complaints about Telecom-Television Services (CCTS) demonstrates that while customer issues across the industry have increased by 6 per cent, complaints against TELUS have decreased by 7.5 per cent year...

Mar 31, 2021 09:23 am ET

TELUS announces closing of C$1.3 billion equity offering

TELUS Corporation (“TELUS” or the “Company”) (TSX-T, NYSE-TU) announced today the closing of its bought deal offering (the “Offering”) of common shares (the “Common Shares”) announced on March 25, 2021. The Company sold an aggregate of 51,300,000...

Mar 29, 2021 11:45 pm ET

TELUS announces debt offering

TELUS announced today an offering of $500 million of senior unsecured Series CAE notes with a 30-year maturity. The notes are offered through a syndicate of agents led by CIBC Capital Markets and RBC Capital Markets, and together with BMO Capital...

Mar 25, 2021 04:24 pm ET

TELUS announces C$1.3 billion equity offering

TELUS Corporation (“TELUS”, the “Company” or “we”) (TSX-T, NYSE-TU) announced today that it has entered into an agreement with a syndicate of underwriters led by RBC Capital Markets and CIBC Capital Markets, and together with BMO Capital Markets,...

Mar 23, 2021 06:45 am ET

CX Pandemic Survey: U.S. Consumers’ Shift to Digital Here to Stay; Online Banking, Shopping Remained Popular While Health and Wellness Apps Saw Largest Increase

As the world marks a year under COVID-19 restrictions, a new report reveals that 78% of Americans surveyed said their digital customer experiences since the start of the pandemic exceeded their pre-pandemic experiences. TELUS International, a global customer experience (CX) and digital solutions provider, today revealed the results of i

Mar 22, 2021 02:20 pm ET

TELUS and the governments of Quebec and Canada accelerate the deployment of high speed Internet, boosting the economy in remote communities

Thanks to TELUS and the governments of Quebec and Canada, and their collective commitment to bridging the digital divide, thousands of households and businesses will have access to the TELUS PureFibre network in 2021 and 2022. The governments’ $26...

Mar 18, 2021 06:45 am ET

TELUS International Ranked a Leader in NelsonHall Social Media CX Services NEAT Assessment

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today announced it has been named a Leader in NelsonHall’s Evaluation & Assessment Tool (NEAT) for

Mar 09, 2021 06:45 am ET

TELUS International Appoints New Chief Commercial Officer to Lead Strategic Growth and Market Collaboration

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today announced the appointment of Maria Pardee as the company’s new chief commercial officer (CCO).

Mar 02, 2021 06:00 am ET

TELUS International completes acquisition of Lionbridge AI

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds, and delivers next-generation solutions for global and disruptive brands, today announced the final completion of the December 31, 2020 closing of its

Mar 01, 2021 09:00 am ET

TELUS announces new brand promise: Let’s make the future friendly

As the global leader in social capitalism, today TELUS is announcing the evolution of its brand promise, ‘let’s make the future friendly’. Over the last two decades, TELUS’ brand promise of ‘the future is friendly’ has helped Canadians embrace new...

Feb 23, 2021 06:45 am ET

TELUS International and Google Cloud Announce Expansion of Long-Term Strategic Partnership to Drive Enterprise Digital Transformation

Today, TELUS International (NYSE and TSX: TIXT), a digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, announced the expansion of its long-term, strategic partnership with Google Cloud, launching a new joint go-to-market strategy focused on application migr

Feb 23, 2021 06:45 am ET

TELUS International Reports Fourth Quarter and Full-year 2020 Results, Strong Revenue, Profitability, and Cash Flow Growth

TELUS International (NYSE and TSX: TIXT), a digital customer experience innovator that designs, builds, and delivers next-generation solutions for global and disruptive brands, today released its results for the fourth quarter and full-year ended December 31, 2020. TELUS International is a subsidiary of TELUS Corporation (TSX: T, NYSE: TU). All figures in this news release, and elsewhere in the TELUS International disclosure, are in U.S. dollars, unless specified otherwise, and relate only to the TELUS International results and measures.

Feb 22, 2021 09:10 am ET

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